Past Employees

Past Employees

We are working to identify all past Sunwater employees who may have been inadvertently underpaid their entitlements. 

Employees who were previously employed under the Sunwater Enterprise Agreement are not affected.

Please be assured that if an underpayment is identified, Sunwater will pay any entitlements owed to you in full, with interest.

As part of the remediation process, you will need to provide some personal information for Sunwater to verify your employment. This will allow Sunwater to determine the timeframe of any underpayment, calculate the amount that you may be owed and once verified, progress your claim.

If you were employed by Sunwater under an Individual Employment Contract, or you are unsure if you were employed under one, please complete the form below or call us on 1800 325 001.

Sunwater’s dedicated claims team will review past employment records and progress eligible claims.

Sunwater sincerely apologises for this issue, and we would like to thank you for your understanding, patience and cooperation while we work with you to rectify this matter.

Our claims team can be contacted by:
Email: IECclaims@sunwater.com.au
Phone: 1800 325 001 (business hours)

Please complete all form fields marked with *

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Period of employment with Sunwater
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Please note:

Sunwater is collecting the personal information you have provided/or are asked to provide (including your name, contact details, working history with Sunwater) and any other personal information Sunwater needs to consider in assessing whether you are owed any entitlements.

Your personal information may be shared with third party professional advisors to Sunwater, including taxation and legal advisers.

If you choose not to provide your personal information to us, we may not be able to assess your circumstances correctly.

Our Privacy Policy (which includes our Credit Reporting Policy) provides more information about how we usually collect, use and disclose personal information, credit information and credit eligibility information, and how you can ask for assess to it or seek correction of it. Our Privacy Policy also contains information about how you can make a complaint and how we will deal with such a complaint. If you would like further information about our privacy policy or practices, please contact our Privacy Contact Officer.


For more information, see our FAQs.